Privacy Policy

Scope

This Privacy Policy outlines the guidelines for the information collected when You use the products and services.

Collection of Information

  • Information Collected via Technology
  • PII we receive from Other Sources
  • How are PII and Non-PII processed?
  • Our disclosure of Your information
  • Your Choices regarding Your PII
  • Feedback
  • Safeguarding the information You share with us
  • Privacy Policy Updates

“Personally Identifiable Information” (“PII”) is any information about You that is personally identifiable to You like Your name, address, e-mail address, or phone number.
“Non-Personally Identifiable Information” means information that is not associated with or linked to Your PII. Non-PII does not permit identification of You. Non-PII, such as basic usage statistics regarding Your use of the products and services, does not by itself identify You, though such information may be unique or consist of or contain information that You consider personal.
In accessing the Websites and using our Services You accept all the terms and conditions of this Privacy Policy. Your PII may be processed in the country where it was collected as well as in other countries (including the United States) where laws regarding processing of PII may be less stringent than the laws in Your country.
If You do not agree with the terms and conditions of this Privacy Policy we request that You immediately cease using and accessing the Websites as well as the products and services for which You need to provide PII.

Collection of Information

The PII we gather from You helps us learn about our visitors and customers. We use this information to provide You with our products and services and the products and services of our carefully selected partners, to develop new products and services, to better tailor the features, performance and support of our products and services, and to offer You additional information and opportunities.
We collect PII that You submit to us voluntarily through Your use of our products and services. We may collect Non-PII passively or actively. The types of PII and Non-PII we collect are:

  • If You request customer support services for products and / or services, we will collect PII to enable us to provide customer support services to You, including Your name, email address, etc. We will also collect other information about the products You own, such as the serial numbers, information related to a support or service issue, some of which might include PII;
  • By using our Services we automatically create Non-PII for analytical purposes and to improve existing Services and create new ones.

Your user account name may be displayed throughout our Websites (and so available to the public) and is connected to all of Your activity. Other people can see Your feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our Websites refer to user accounts and specific items. If You associate Your name with Your user account, the people to whom You have revealed Your name will be able to identify Your activities.
You represent, warrant and covenant that any PII that You supply is true, complete and accurate in all respects. You agree to notify us immediately of any changes to Your PII via our Websites.

Information Collected via Technology

As You navigate our Websites, certain Non-PII may also be collected passively, including Your Internet protocol address, browser type, and operating system. We use this Non-PII to measure the traffic on our Websites and to help us make our Websites more useful. We delete this information after a period of time.
Non-PII includes location information (information about Your location), information on how long it took You to travel certain routes, traffic patterns and on any technical glitches You may have encountered. The nature of the Non-PII that Your device transmits to us will not enable us to trace it back to an identifiable person; provided, however, You may elect to permit us to associate such Non-PII with PII we have collected from You to provide You with specific location-based services that are tailored to meet Your needs or interests, to improve our products and services or to enforce the agreements, terms and conditions related to our Websites, products and services.
In addition to other information described in this policy, we may collect and share precise location information, through methods such as mobile “SDKs” (mobile technologies that operate similar to web-based “cookies”). This location information may be used by itself, aggregated, or combined with mobile identifiers (such Advertising IDs), and shared with third parties, for purposes related to advertising, analytics, attribution (e.g., measuring ad performance), analytics and research.

PII we receive from Other Sources

We may receive PII about You from third parties that provide us with data from their databases. We may add this information to the information we have already collected from You for the purposes described in this Privacy Policy.

How are PII and Non-PII processed?

PII will be collected, processed, and used for the purposes set out in this Privacy Policy.
Your PII is used to perform its obligations resulting from the delivery of the products and/or services to You, under the End-User License Agreement, Limited Warranty, if any, or any other terms that may apply. Your PII is used to respond to Your questions and to fulfil Your requests or to manage interactive customer programmes. We are entitled to contract third parties for its fulfilment of its obligations hereunder, however, we will not provide Your PII to a third party without Your permission, except as necessary to process Your order, fulfil Your requests or manage the interactive customer programmes or if compelled by law. These third parties may help us to i.e. process information, fulfil customer orders, deliver products to You, manage and enhance customer data, provide customer service, assess Your interest in our products and services or to conduct customer research or satisfaction surveys. These third parties are obligated to protect Your PII in accordance with this Privacy Policy.
PII is used to contact You via mail, via email or phone to inform You of our (new) products and/or services, promotions we may offer, to submit a customer survey and any other marketing activity. We are entitled to contract third parties to perform its direct marketing activities. We may use Your PII to conduct market research, to improve our products and/or services, to provide more responsive customer service and to improve our Websites and related Communication Channels, products and services.
PII is also used to contact You, always on an “opt-in” basis, via mail, email address or phone to inform You of product and services of our carefully selected partners.
We may provide, distribute or disclose Your PII to third parties where we reasonably believe that it is required to do so to conform to legal requirements or litigation, to protect and defend the rights or property of us or other third parties, to enforce this Privacy Policy or act to protect the interests of its users. We are also entitled to disclose Your PII for the purposes of national security or other issues of public importance.
Your PII and Non-PII are stored by us in a central database. This central database is used on a “need to know” basis in accordance with this Privacy Policy.
We may create Non-PII records from PII by excluding information (such as Your name) that makes the information personally identifiable to You. We may use this Non-PII to analyse usage patterns, to improve all our services, to develop new services and reserve the right to use and disclose Non-PII to third parties in its discretion.
We may also use PII to resolve disputes, collect fees, and troubleshoot problems or to prevent potentially prohibited or illegal activities, and enforce our terms and conditions.
If our company or our assets are acquired by another company, that company will possess the PII collected by us and it will assume the rights and obligations for Your PII as described in this Privacy Policy.

Our disclosure of Your information

We may disclose PII to respond to legal requirements, to enforce our policies, to respond to claims that a listing or other content violates the rights of others, or to protect anyone's rights, property, or safety. Such PII will be disclosed in accordance with applicable laws and regulations.

Your Choices regarding Your PII

We offer You choices regarding the collection, use and sharing of Your PII. When You receive newsletters or promotional communications from us, You may indicate a preference to stop receiving further communications from us and You have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail You receive. However, regardless of Your indicated e-mail preferences, we may send You service e-mails regarding our products and services or notices of any updates to the terms and conditions or Privacy Policy. You may change any of the PII in Your account by editing Your account information.
Users of iOS can limit the collection of information through “Limiting Ad Tracking”, or through “Opting-out of interest-based ads” on Android.

Feedback

If You provide feedback to us, we may use such feedback for any purpose, provided we do not associate this feedback with Your PII. We will collect any information contained in such communication and will treat the PII in the communication in accordance with this Privacy Policy.

Safeguarding the information You share with us

We recognize our responsibility to protect the PII You entrust to us. We take precautions including administrative, technical and physical measures to safeguard Your PII against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However We cannot fully eliminate security risks associated with PII and cannot be held liable for any unauthorized access or use of the data You have supplied to Us You can also take precautions to protect Your PII when You are on the Internet. Change Your passwords often using a combination of letters and numbers, and make sure You use a secure Internet browser.

Privacy Policy Updates

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use Your PII, we will post a notice on this page. If You object to any such changes, You must cease using our Websites and our products and services where PII is collected. Continued use of our Websites and our products and services following notice of any such changes will indicate Your acknowledgement of the changes and agreement to be bound by the new terms and conditions.

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